Augmented reality

Mobile: A mindset, not just a handset

From the moment we wake until we hit the pillow for some post-Netflix shut-eye, our smartphones are within reach.

From gaming or reading on the commute, to ordering the weekly shop or tonight’s Deliveroo dinner, we (i.e. consumers) rely on our mobiles to provide relevant content and services exactly when we need them.

Five digital trends for retail in the next five years

It appears the average consumer is no longer happy with an average shopping experience.

Forget simply buying online or having a casual browse in-store.

Now, shoppers expect one-click purchases and super-fast delivery, wrapped up in a multi-sensory, personalised and perfectly memorable experience.

Six Premier League football clubs with innovative digital strategies

You need only look at the trending topics on any Saturday from August to May to know that football is a big deal on social media.

Premier League clubs weren’t slow to take advantage of this fact, so digital and social channels are now firmly part of the marketing mix for most teams.

To give some insight in this topic, I’ve rounded up a few interesting campaigns which show how Premier League teams are using digital to interact with fans.

For more on this theme, read our posts looking at Premier League clubs that use Twitter’s Vine and the arduous task of buying football tickets online.

Target and Argos: Is the multichannel catalogue taking off?

There are many retailers that have trialled image recognition technology in their catalogues.

The tech allows the retailer’s app users to scan and shop or access additional content. So far, it seems to have been a test-and-learn activity from brands such as Net-A-Porter (as part of their magazine, Porter) and IKEA (which has focused on additional content rather than commerce).

Target is new to shoppable catalogues this month and Argos has further enhanced its now Aurasma-powered offering. Both of these huge retailers I think have found good use cases.

Let’s take a look.

Why the phrase ‘augmented reality’ should be retired

I’m going to nail my colours to the mast. I think augmented reality (AR) technology is already big and can be massive.

The only thing is, I don’t think its best use is in augmenting reality, per se.

Where AR apps have a big future is the creation of a ‘physical world domain’. That’s a phrase used by Ambarish Mitra, CEO of Blippar. It essentially means using objects as the physical keys to information or rewards online.

Blippar signed up with Pepsi and Coca Cola recently and this feels like a game changer. With QR codes failing to be implemented properly in many cases (with bad placement, instructions, URLs, or landing pages), the company could be well-placed to own the discovery and reward space.

FMCG (fast moving consumer goods) feels like a proving ground for this technology (and all reports of the number of scans are good, so far), with immense numbers of units providing marketing real estate to rival any other ‘channel’.

So why might it be so powerful as a tag or key, but not as augmenter?

Five key trends and takeouts from Google I/O 2014

This year’s Google I/O conference, held weeks after Apple’s WWDC, showed the world that Google really is taking over every aspect of our lives, and challenging its fiercest rivals.

As Android users have increased from 530m last year to more than 1bn this year, Google announced its ‘biggest ever overhaul’ with a completely new set of Android products. 

Read on for my top five developments (plus a dose of healthy rivalry)…

Three mobile marketing trends that didn’t live up to the hype

Mobile marketing trends come and go, just like the changing of the seasons and the tides of the sea.

Some stick around and become established marketing channels in their own right, such as SMS or mobile apps, but all too often new mobile technologies burn brightly for a short period before withering and dying.

With this in mind, I’ve rounded up three mobile marketing trends that have so far failed to live up to the hype. I’m not saying they’re dead yet, but they’re on shaky ground.

For a similar grumblings about mobile trends, read my post looking at 12 usability flaws that are spoiling the mobile web.

Or alternatively, expand your knowledge of this topic by downloading the Econsultancy Mobile Marketing and Commerce Report 2013