Premier League football clubs tend to have dreadful websites.
Safe in the knowledge that fans can’t switch their allegiance, clubs are happy to make do with a poor UX and frustrating ecommerce experience.
For content ideas and inspiration, most content creators depend on a number of techniques.
They might develop buyer personas, talk with the sales team (to get first-hand insights about customer challenges), conduct customer research (which can get expensive) and regularly brainstorm new topics. Plus they rely on a very highly developed ‘gut feel’ that tells them when a topic or idea will work.
It’s not quite over yet, but 2016 has been busy. As I predicted last year, mobile has been a definite focus for almost every marketer and we’re slowly starting to see VR and wearable technology take off.
I’ve found it interesting to see how businesses have started to scope out new and creative ways to incorporate all of these technologies and opportunities into their marketing strategies.
Marketers love content – the themes and stories that really bring to life the essence of a brand.
However, the best content is literally worthless if not managed properly. And new channels are popping up every day.
At Facebook’s F8 conference earlier this year, Mark Zuckerberg said “(Instant messaging) is going to be the next big platform for helping you connect with all kinds of services in new ways”.
When you bear in mind this is a man who spent the best part of $22bn buying WhatsApp, you can be pretty sure he’s going to be right.
But where is instant messaging heading and what does this mean for marketers?
The effort needed to create marketing automation rules are causing B2B organisations to lose time, money and new business.
It’s time to use predictive machine learning instead.
Last year, we gave you eight reasons why the new National Trust’s website is funkier than the average.
With its stunning visuals and personal tone of voice, it’s certainly an impressive relaunch.
Dramatic shifts in ecommerce over the last three years have created many challenges for retailers – with perhaps the most alarming a relentless downward pressure on conversion rates.
It is not news to point out that the response has been a rush to ‘content’, the received wisdom being that strong content directly contributes to improved conversion – but should we take this much-vaunted link at face value?
Functional content, on-site content, static content or whatever term you prefer to use, is the lifeblood of any brand’s digital presence.
It plays a crucial role in search visibility, guides users through the customer journey and reflects your brand personality. But it is all too often neglected and left untouched.
One of the reasons for this are two dreaded words; “content” and “audit”.
There aren’t many emails sent to my personal inbox that I take the time to read.
Usually a mixture of random newsletters and shopping confirmations, most are instantly deleted or ignored.
We’ve just published our new Social Media Best Practice Guide, so I thought I’d give another helping hand by putting together an updated social media image size guide.
The overlords who run the social media channels we all use on a daily basis are constantly moving the goalposts.
Those that have used Medium (300,000 have published there) know it to be a slick and enjoyable tool.
But now Medium has decided it’s a platform and not just a social network for writers.
So, what should marketers know about Medium?